70 & Summer Coin Laundry and Old Stage Wash House, both located in Greenville, TN and owned by Pat Hankin, signed up for the OPTIMA™ program in August 2019. The owner was facing a problem that is well known to many small business owners opening a new location – how will people know that this new business exists? More importantly, how will local residents know that this new business is trustworthy to select this laundry in the moment of truth. In just a couple short months, 70 & Summer Coin Laundry has a 5 Star Google Rating and 4 reviews and Old Stage Wash House has gained 16 new Google reviews while their competitors have only received 1-2 new reviews.
What is the difference maker? Pat has been working on his online presence by leveraging the powerful tools provided with OPTIMA™ program. Also we partner every OPTIMA™ customer with a dedicated Account Manager who is solely focused on their success online.
Read below what Pat Hankin has to say about the OPTIMA™ program.
“I opened up two laundromats, and OPTIMA™ has helped bring customers in the door! I am just about to open up my second location to the public, and I have been taking full advantage of my OPTIMA™ program to let my customers know when we will be opening our doors. What I appreciate most about the program is having an account manager keep me on my toes. It’s wonderful that they reach out, because as a business owner I have zero time to update my website or information online. They are just a phone call or email away if I ever have any questions. Promoting my new location has been extremely hard to do, but with the help of OPTIMA™ I am able to bring new customers through the door!”